EFFECTIVE OCTOBER 14, 2020

Privacy Policy

A. Introduction

Coco Fountain, LLC (“Coco Fountain” or “we”), operates the www.cocovibe.com and the www.cocofountain.com websites (collectively the “Site”).

By accessing and using the Site, you agree that you have read and

understand this Policy, and you accept and consent to the privacy practices (and any uses and disclosures of information about you) that are described in this Policy.

This Policy applies to any activities Coco Fountain engages in on the Site as well as any activities that are conducted between you and CocoVibe.

Any capitalized terms not defined in our Privacy Policy, have the meaning as specified in our Terms of Use accessible at https://www.cocovibe.com/terms-of-use.

B. What Information Do We Collect?

Typically, we may collect two types of information from or about you in connection with your use of, or submissions to, this Site (collectively, the “Collected Information”): Personally Identifiable Information and Non- Personal Information.

Personally Identifiable Information. We may ask you to provide personally identifiable information on the Site, which may include your name, address, telephone number, fax number, company name, e-mail address, IP address and relevant details about the product or service that interests you. This information can be gathered when you send us an e-mail or when you complete request forms on the Site. If you register a product through the Site, you may provide us with the model number, item number, serial number and other product-specific information that is linked to you.

In order to provide some of the services on the Site, we may ask you to provide additional personally identifiable information regarding your customer account with Coco Fountain. This additional information may include existing account numbers, payment or credit card details, service preferences and so forth. We will use this information to support your customer relationship with Coco Fountain.

Non-Personal Information. We collect certain anonymous, aggregated data regarding the usage of the website. This information does not personally identify you as a user, by itself or in combination with other information. We gather it to principally improve the performance of the Site. The data we collect can include information such as the type of browser you are using the pages you view and the length of your visit to the Site. The purposes for which this information is collected and used include facilitating Site operation and system administration, generating aggregate, non-identifiable statistical information, monitoring and analyzing Site traffic and usage patterns, and improving the content and content delivery with regard to the Site and the online media, content, materials, opportunities and services that we describe or make available on the Site.

In addition, we may retain the content of, and metadata regarding, any correspondence you may have with us or our representatives, regardless of the mode of communication by which such correspondence was made. This information helps us to improve the Site and the online media, content, materials, opportunities and services that we feature or describe on the Site, and to more effectively and efficiently respond to both current and future inquiries.

As with many other web sites, the Web servers used to operate the Site may collect certain data pertaining to you and the equipment and communications method that you use to access the Internet and the Site.

C. How Do We Use Your Information?

We may use the information we collect from you to:

  • Provide content, products and services, including the operational, management, and billing support necessary to accomplish those business purposes

  • Post content you provide to us

  • Communicate about changes to our policies

  • Send offers or promotions for our products, services or special events

  • Administer contests, promotions, surveys or other programs

  • Optimize or improve our products, services and operations

  • Detect, investigate, and prevent activities that may violate our policies or be illegal

We may use your information in other ways not listed here, for which we will provide notice at the time of collection and as required by legal process.

C. How Do We Share Your Information?

We may share your information with third parties, as described below:

  • Service Providers – we may allow third parties who perform business services for us to access, store, and process your information in order to provide those services. Our service providers will not use your personally identifiable information for their own marketing or other business purposes without your consent.

  • Contests, Promotions, Surveys or Other Programs – if you participate in a contest, promotion, survey or other program that is sponsored by Coco Fountain and a third party, such participation serves as your consent for Coco Fountain to share your information collected in connection with the contest, promotion, survey or program, with that co-sponsoring third party. After the information is provided to such third parties, the subsequent use or disclosure of such information is subject to those third parties’ privacy policies and practices.

  • Legal Disclosures – We may disclose information, including information that personally identifies you, to:

    • protect or defend our legal rights, interests or

    • protect the safety and security of our customers or members of the public;

    • protect against fraud or for risk management purposes; or

    • comply with applicable law or legal process.

  • Business Transactions – we may also disclose or transfer your information in connection with or during the negotiation of any merger, financing, acquisition, bankruptcy, dissolution, or any other transaction or proceeding involving sale, transfer, divestiture or disclosure of all or a portion of our business or assets to another company. Under these circumstances, we would (to the extent possible), require the acquiring party to follow the practices described in this Privacy Policy, as it may be amended from time to time. Nevertheless, we cannot promise that an acquiring company party or the merged company entity will have the same privacy practices or treat your information the same as described in this Privacy Policy.

D. Cookies

Cookies are small bits of data that are deposited on a user's hard drive. We may use cookies to monitor individual activity in aggregate to improve the Site. The information we gather may include IP address, user language, the operating system, browser type, screen resolution, connection type and information that identifies the cookie. On most Web browsers you will find a “help” section on the toolbar. This will tell you how to stop accepting cookies, how to be notified when you receive a browser cookie, and how to disable existing browser cookies. Remember though that without browser cookies enabled you may not be able to take advantage of all our Site's features.

We may also use cookies to gather and compile such information about you when you return to our Site so that we may better customize our services to you.

E. How Do We Use The Information We Collect?

If you contact us by e-mail, we may use the personal information you provide to answer your question or resolve your problem. We may also use the information that we collect from or about you to analyze and improve the content, features, materials and opportunities that we make available on the Site, to notify you of changes made to the Site and new opportunities made available on or through the Site.

We also use the information collected through the Site for statistical purposes and for improving the Site. We may disclose your personally identifiable information to third parties for tracking purposes, to improve the functionality of the Site, to perform statistical and data analyses, and to deliver e-mails to you from us, including the free electronic newsletters and marketing-related emails described on our Site.

F. With Whom Do We Share Information That We Collect?

We may from time-to-time utilize a number of business and marketing partners in delivering the online media, content, materials and opportunities available on or through the Site to you. To the extent necessary for purposes of communicating with you or fulfilling your requests for our products or services, we may share information that we may use to communicate with you, including without limitation your name and email address, with third parties that we work with in order to manage these communications and for other business purposes solely to provide services to us and you. We may also produce reports on Site traffic or usage patterns and share these reports with our business partners and others, but the information contained in these reports is anonymous and does not allow identification of any specific individual.

G. How Do We Protect Information Collected About You?

Coco Fountain takes commercially reasonable measures to secure and protect information transmitted via or stored on the Site and transmitted to and from the Site. Nevertheless, no security system is impenetrable. We cannot and do not guarantee that information that users of the Site may happen to transmit or otherwise supply, or that any communications or any electronic commerce conducted on or through the Site, is or will be totally secure.

H. Corrections and Updates

If you wish to modify or update any information Coco Fountain has collected about you, please contact us.

If you have questions about this Policy, you may also write to us at:

Coco Fountain, L.L.C.
2633 Main Street
Suite 102
Lawrenceville, New Jersey 08648

To help us maintain accurate, current and complete information about you, please submit only true, accurate and complete information whenever you provide personally identifiable information to us. For additional assistance, please contact us in in the manner specified below.

I. Children

We do not knowingly collect, use or disclose personally identifiable information from anyone under 13 years of age. If we become aware that we have unknowingly collected personally identifiable information from a child under the age of 13, we will make reasonable efforts to delete such information from our records.

J. Consent to Processing and Transfer of Information

Given that we are an international business, our use of your information necessarily involves the transmission of data on an international basis. If you are located outside of the United States, please be aware that information we collect may be transferred to and processed by servers located in the United States. By using the Site, or providing us with any information, you consent to the collection, processing, maintenance and transfer of such information in and to the United States.

K. Modifications of the Privacy Policy

Coco Fountain reserves the right to modify this Policy at any time and from time-to-time and will notify you by posting an amendment to the Policy, or a new Policy, on the Site.

L. How to Contact Us

If you have any questions or comments about this Privacy Policy or if you would like us to help you adjust your preferences, please contact us by email at support@cocovibe.com or call us at (609)512-1663.

If preferred, you may write to us at:

Coco Fountain, L.L.C.
Attn: Privacy Policy
2633 Main Street
Suite 102
Lawrenceville, New Jersey 08648